FREQUENTLY ASKED QUESTIONS

Warranty

  • Does the Brizo Faucet Lifetime Limited Warranty cover faucet seats and springs?

    The Brizo® Faucet Lifetime Limited Warranty covers seats and springs only if these have worn prematurely. For an average household with good water quality, these faucet components should last at least five years.

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  • Does the Brizo Faucet Lifetime Limited Warranty cover my plumber's labor charges to install the replacement part or replace my faucet?

    No, labor charges are not included. The Brizo® Faucet Lifetime Limited Warranty covers only the replacement faucet or faucet parts.

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  • What does the Lifetime Limited Warranty mean?

    The Brizo® Faucet Lifetime Limited Warranty is one of the most extensive in the industry. It covers manufacturer defects in faucet function as well as faucet finish, provided you are the original purchaser. Labor charges and/or damage incurred during installation, repair or replacement are excluded. Also excluded are repair parts resulting from normal wear and tear.

    Our Lifetime Limited Warranty applies to all Brizo faucets.

    This warranty applies to faucets for home use only. It excludes industrial, commercial and business use. Faucets used for these purposes are covered by a five-year limited warranty from date of purchase, with all other terms of the standard warranty applying.

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  • With a Lifetime Limited Warranty, do I receive a new faucet with my warranty claim?

    Brizo® will replace your faucet with a new faucet if it is still under warranty and it can't be repaired with replacement parts. Our warranty covers replacement of any defective parts whether function or finish is the issue. If your faucet can be repaired with parts, then parts will be sent to you at no charge.

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