FREQUENTLY ASKED QUESTIONS
Returns
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What do I need to do to return a faucet?
If you want to exchange or return an uninstalled faucet, take it, along with the sales receipt, to the place of purchase - your local showroom or builder. Or call our hotline at 1-877-345-BRIZO (2749) for information.
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Where do I send my old faucet or faucet parts?
Before returning a product to us, call 1-877-345-BRIZO (2749) to verify that the faucet or parts need to be returned. Depending on your circumstances, you will be asked to discard your old faucet or faucet parts or return it/them to us. If you do need to return them, you will be given a mailing address at that time.