FREQUENTLY ASKED QUESTIONS

Operation - Water Pressure

  • Can I change my standard tub, shower or tub/shower faucet to a pressure balance faucet?

    Pressure balance faucets use different valve technology than non-pressure balance units. To obtain the benefits of pressure balance, you will need to purchase a new Brizo® Monitor® pressure balance faucet with our unique ScaldGuard® valve.

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  • Can I remove water restrictors in showerheads or aerators?

    Plumbing codes require our faucets to meet a certain flow rate depending on the model. Removing the water restrictors or aerator would cause our faucets to no longer meet this code. If you are noticing decreased water pressure or a poor quality flow rate, you may have debris in your aerator or showerheads.

    To clean the aerator, first remove it by turning it counterclockwise. Soak it in vinegar overnight and flush it with water, rubbing it with a toothbrush if the deposits are stubborn. Re-install the aerator or showerheads.

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  • I just moved into a newly constructed home. Why would my water pressure be low?

    During the first few days you use your faucets, a small amount of construction debris may be flushed out of your pipe system. This happens even though the plumber flushes the pipes before completing work on your home. In addition, particles of solder, copper chips, Teflon® tape and other installation materials can get caught in aerators and showerheads. Occasionally, a chip might damage the valve seat that provides the watertight seal. The tips below will help you avoid problems. These procedures are a good idea to follow each time the water has been turned off for repairs in your home.

    To flush a kitchen or lavatory faucet:

    1. Remove aerator and black sealing gasket above it
    2. Turn faucet handle(s) to full on hot and cold mixed position(s) and flush lines for two minutes before turning off water with handle(s)
    3. Replace aerator

    To flush a tub / shower faucet:

    1. Remove showerhead if applicable
    2. Turn handle(s) to full on hot and cold mixed position(s)
    3. Flush spout two minutes without moving handle(s)
    4. If you have a showerhead, divert water to it and flush for two minutes. Be safe! Make sure cold water flows FIRST and that the rotational handle limit stop is properly set.
    5. Replace showerhead

    Some debris and/or foreign material in the lines may be too large to pass through the faucet whether it is a kitchen, lavatory or tub/shower faucet. To remove this type of debris:

    1. Turn off water supplies.
    2. Remove all internal components.
    3. Turn on water supplies and let run for 30-60 seconds. Place a bucket or similar large container upside down over the kitchen or lavatory faucet to deflect the water into the sink.
    4. Turn supplies off.
    5. Reassemble faucet.

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  • Why does my faucet have low water pressure?

    The flow restrictors required for aerators and shower heads can clog, resulting in greatly reduced flow rates. Remove the aerator or shower head and make sure the flow restrictor is not clogged. Additionally, flushing the system properly will help to reduce the possibility and frequency of occurrences. The tips below will help you avoid problems. These procedures are a good idea to follow each time the water has been turned off for repairs in your home.

    To flush a kitchen or lavatory faucet:

    1. Remove aerator and black sealing gasket above it
    2. Turn faucet handle(s) to full on hot and cold mixed position(s) and flush lines for two minutes before turning off water with handle(s)
    3. Replace aerator

    To flush a tub/shower faucet:

    1. Remove showerhead if applicable
    2. Turn handle(s) to full on hot and cold mixed position(s)
    3. Flush spout two minutes without moving handle(s)
    4. If you have a showerhead, divert water to it and flush for two minutes. Be safe! Make sure cold water flows FIRST and that the rotational handle limit stop is properly set.
    5. Replace showerhead

    Some debris and/or foreign material in the lines may be too large to pass through the faucet whether it is a kitchen, lavatory or tub/shower faucet. To remove this type of debris:

    1. Turn off water supplies.
    2. Remove all internal components.
    3. Place a bucket or similar large container upside down over the kitchen or lavatory faucet to deflect the water into the sink. Slowly turn on water supplies and let run for 30-60 seconds.
    4. Turn supplies off.
    5. Reassemble faucet.

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  • Why does my new faucet have reduced flow? My old faucet had plenty of volume.

    Please keep in mind that all new faucets since 1992 are restricted to conserve water per EPACT92 code mandates. Older faucets had no restrictions. Beyond intentional flow restriction, new installations can sometimes have reduced flow if the lines are not flushed prior to installation of aerators or shower heads. The flow restrictors required for aerators and shower heads can clog, resulting in greatly reduced flow rates. Remove the aerator or shower head and make sure the flow restrictor is not clogged.

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  • Why does my water pressure and/or water temperature change when I'm taking a shower and water is called for elsewhere in the house (by a dishwasher, washing machine or toilet flush)?

    Multiple usage of water in your house causes fluctuations in water pressure. If, while showering, your water temperature changes substantially and pressure drops when water is called for elsewhere in the house, your faucet is not equipped with a pressure balance device. Under certain circumstances, this could present a safety hazard. While no faucet manufacturer can compensate for the water pressure fluctuation, Brizo® offers Monitor® pressure balance shower, tub and tub/shower valves that feature our exclusive ScaldGuard® valve. This safety feature maintains a balanced pressure of hot and cold water to maintain water temperature within +/-3° range when a valve is turned on or off elsewhere in the house.

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